CAN A PRODUCT BE RETURNED?

We want you to LOVE your HEAVEN BY EARTH product purchases. If for any reason you don't love your purchase, please contact us and we'll do all in our power to make it right. 

In the event that a return becomes necessary, please follow the easy steps below.

  1. Send us an e-mail within 15 days of receiving the product. 
  2. We'll provide you with a return label.
Refunds will be promptly credited to the original credit card used for payment. 

 

IN-STORE PURCHASE RETURNS
If you have purchased a HEAVEN BY EARTH product from one of our participating retail partners, please return it to the location where it was originally purchased.

ADDITIONAL QUESTIONS?
Please drop us a note at WeCare@HeavenByEarth.com.  We'd love to hear from you and are here to help!